01 — ENQUIRY · 09:12
Asha texts. She's in the pipeline before she's finished typing.
The operating system for travel agencies — made in India
Every enquiry deserves a better journey. So does your agency.
newtravel runs your desk from the first WhatsApp ping to the airport drop — leads, itineraries, quotes, payments, GST — in one calm place.
TRUSTED BY 140+ AGENCIES · ₹31 CR IN TRIPS BOOKED
RUNS DESKS IN MUMBAI ✈DELHI ✈JAIPUR ✈KOCHI ✈PUNE ✈AHMEDABAD ✈BENGALURU ✈HYDERABAD ✈CHANDIGARH ✈INDORE ✈NAGPUR ✈COIMBATORE ✈
Fourteen tabs. Three notebooks. One angry client.
The quote lives in Word. The payment lives in a screenshot. The follow-up lives in someone’s head — and she’s on leave.
That’s not a software problem. That’s a Tuesday.
We built the boring, beautiful fix.
One enquiry, start to finish
Follow Asha’s Bali trip through the desk.
02 — ITINERARY · 09:31
Six nights, drafted in one. You perfect it; AI does the typing.
03 — QUOTE · 10:02
One quote, two options, GST and TCS done. Sent as a link, not an attachment.
04 — THE YES · 13:47
She accepts on her phone at lunch. Your desk lights up.
05 — PAID & PACKED · DAY 30
Advance in. Vouchers out. Margin visible only to you.
Sales sells. Ops delivers. Finance sleeps at night.
Sales desk
- Pipeline kanban with pinned leads
- Follow-up nudges before leads go cold
- Source ROI — which forms convert
- Auto-assign to the least-busy rep
Operations
- Readiness gate — nothing departs at 90%
- Vouchers & confirmations in one chain
- Trip calendar, week to quarter
- Supplier payables that reconcile
Finance
- Dues board with aged receivables
- GST & TCS reports your CA will like
- Tally / Zoho / Vyapar export
- Margin variance — masked by role
What Asha sees
Your clients get an app-grade trip page. You never built an app.
- Private links, passcode if you want them.
- Options compared, accepted online — into your pipeline.
- Pay the balance online — into your account, not ours.
- Two agencies, same client? Never crossed. Guaranteed.
★★★★★ post-trip review
Automation & AI
Set the rules once. The follow-ups never sleep.
New lead? Assigned to the least-busy rep before you’ve looked up. Quote gone quiet? A nudge, then an escalation. Payment due? The reminder went out at dawn.
02:00 — 4 payment reminders queued09:00 — lead MKT-ENQ-2 auto-assigned to Priya09:31 — AI drafted “Bali 6N” · 12 items · ₹0 invented
AI drafts itineraries with your key — OpenAI, Claude, Gemini, or any endpoint. No key? A clean demo mode.
Built for how India actually books travel.
Not a US CRM with the currency symbol swapped. The tax, the tools and the WhatsApp-shaped workflow are native.
GST + TCSnative on every quoteTALLY · ZOHOfriday export ritualONLINE PAYMENTSinto your own accountWHATSAPP-FIRSTwhere india booksDPDPconsent to erasure
Word from the desks
What agencies say
“We stopped losing quotes in WhatsApp threads within a week. The client link alone is worth the fee.”
“The first CRM my operations head didn't fight me on. The readiness gate has saved us twice already.”
“GST and TCS come out right the first time. My CA asked what changed.”
“Clients accept on their phones at lunch. We see it before they've paid for the coffee.”
Honest annual pricing. No “contact us” theatre.
Basic
For a desk of one to three.
₹2,000/year
3 seats included · +₹600/extra seat·yr
- Lead pipeline & follow-ups
- Itinerary & quotation builder
- Client trip pages
- Enquiry forms & embeds
- GST & TCS on every quote
Most desks pick this
Advanced
For the agency that's scaling.
₹6,000/year
5 seats included · +₹900/extra seat·yr
- Everything in Basic
- Teams, roles & command desks
- Automation & follow-up rules
- AI itinerary drafts (your key)
- Custom email (SMTP) & client portal
- Tally / Zoho / Vyapar export
Enterprise
For multi-branch operators.
₹18,000/year
15 seats included · +₹1,200/extra seat·yr
- Everything in Advanced
- Multi-branch & full audit trail
- Unlimited automation rules
- API, webhooks & SSO
- White-label & DPDP toolkit
- Onboarding with a human
Annual licence · 14-day free trial, no card. Add-on modules à la carte. Your data exportable any day; GST invoice included.
Fair questions.
Can we import our existing leads and clients from Excel?
Yes — our onboarding team migrates your sheets with you on Advanced and Enterprise plans, and self-serve CSV import is on the near-term roadmap. Nothing gets left behind in a notebook.
Is the WhatsApp integration official?
Click-to-chat works today; the official WhatsApp Business API inbox (via Meta-authorised BSPs) is in active development. No unofficial hacks, ever — your number stays safe.
What happens to our data if we leave?
You export everything — leads, clients, bookings, finances — any day, in open formats, no questions asked. It's your data. That's also written into every plan.
Do you handle GST and TCS correctly for outbound trips?
Yes. Quotations and invoices carry GST and TCS as separate, visible lines, and the finance reports total them by month for filing.
Can clients really accept a quote online?
Every lead gets a private, passcode-protectable trip page. The client compares options, taps accept, and your desk is notified before their coffee arrives.
Can clients pay online?
Yes. Connect your own Razorpay account in Settings and travelers pay their balance straight from their trip page — into your account, not ours. We're never in the money path, and the payment reconciles the invoice and booking automatically. Prefer to record payments by hand? That still works.
Does the AI see our margins?
No. AI drafts itinerary structure and copy only, using a key you control — OpenAI, Claude, Gemini, or any compatible endpoint. Costs, margins and supplier data are never AI-generated or shared.
Is newtravel DPDP-ready?
The toolkit ships in-product: a consent ledger, client data export, right-to-erasure that keeps your tax records intact, and PII masking by role.
Your gate is open.
BOARDING PASS · NT-001
PASSENGER
Your agency
FROM
Chaos
TO
newtravel
GATE
Open
SEAT
Yours
DATE
Today